Frequently asked questions
Twenty-plus questions about how we engage, deliver, bill, and support — grouped by topic.
Engagement & pricing
An MVP web or mobile app usually takes 8–14 weeks from kickoff to launch. Marketing engagements typically show measurable results in 60–90 days. We’ll give you a tight, written timeline after the discovery call.
Both. Fixed-price works well for clearly scoped MVPs and brand projects. Time-and-materials suits ongoing product partnerships. We’ll recommend the right model based on your scope and risk profile.
Around US $5,000 — typically a landing-page sprint, brand refresh, or scoped MVP feature. Below that, we’ll usually point you to a freelancer who’s a better fit.
Occasionally, for early-stage founders we’re genuinely excited about. Equity-only is rare; equity + reduced cash is more common.
Fixed-price: 50% upfront, 50% on completion. Retainers: monthly in advance. Net 7 invoicing. We accept wire transfer, ACH (US), and bank transfer in INR/USD.
Working together
100% yes. All source code, design files, and brand assets are yours from day one — pushed to your GitHub, your Figma, your accounts. We don’t lock you in.
Headquartered in Tirupati & Vijayawada, India, with collaborators across North America and Europe. We run async-first, so timezone is rarely a blocker.
We’re async-first and overlap 4+ hours with every major timezone (NA East, NA West, EU, UK, MENA, APAC). Daily standup is optional, weekly review is mandatory.
Yes — happy to sign yours, or we can send ours. Mutual NDAs typically go around before the second call.
Monday: sprint plan. Mid-week: standups (async or sync, your call). Friday: demo + retro. Always: shared Slack channel and a public backlog. We don’t bill for filler meetings.
Process & delivery
Stakeholder interviews, competitor audit, technical feasibility review, and a written brief with success metrics and a phased roadmap. Output: a 12–20 page strategy doc.
A written change-order process. Small changes are absorbed; bigger ones get a written addendum with new cost & timeline. No surprise invoices.
Yes. Most of our engagements include both. You can also engage us for design-only or dev-only work — about 30% of clients do.
Unit + integration test coverage 80%+, manual QA on every release, automated E2E (Playwright/Cypress) for critical flows, accessibility audit before launch.
Yes — CI/CD pipelines, infrastructure setup, monitoring, and observability. We’ll either own ops in production or hand it off cleanly to your team.
Support & ongoing
Yes — three tiers: bug-fix warranty (30 days, free), monthly retainers (4 / 8 / 16 hours), and full-team partnerships. Most clients start with a retainer and grow from there.
Anything that’s a defect in what we built is fixed free in the 30-day warranty window. After that, retainer hours cover bug fixes alongside new work.
Yes — about 25% of our work is rescue projects from other agencies. We do a 2-week technical audit first so we can quote honestly.
Either party can terminate with 14 days’ written notice. You pay for work completed up to that date and we hand over everything. No lock-in clauses ever.
Every team member signs an internal IP & confidentiality agreement. Project channels are private. Source code is pushed to your repo, never ours.
Question not answered?
Email us directly. We reply within one business day.
